Last updated: 10 March 2025
At Syllab AI, your privacy is of utmost importance to us. This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal data in accordance with the applicable UK laws, specifically the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
"Platform" refers to Syllab AI's AI assistant writing platform.
"User", "You", or "Your" refers to anyone who uses our Platform.
"We", "Our", or "Us" refers to Syllab AI.
We are dedicated to protecting your privacy with a Zero-Retention Data Policy. We only work with language model providers that adhere to a zero-retention policy to ensure that your inputs are never used for training or any other purposes. This means we do not actively collect personal data for our datasets. However, we might use cookies to improve user experiences on our Platform. These cookies are used solely for enhancing functionality and user interface efficiency.
Your information, collected through cookies, is used only to enhance and personalize your user experience on our Platform.
We are committed to safeguarding your data through robust encryption and strict access controls. While we aim to protect your personal information, we acknowledge that no security measures can guarantee complete security.
While we maintain a Zero-Retention Data Policy for standard users, PRO and Agency users have access to a 30-day activity history feature under the following conditions: Exclusive Access: a) The 30-day activity history feature is exclusively available to PRO and Agency-tier accounts as a premium benefit. b) Standard users (non-PRO/non-Agency) do not have access to this feature, and we adhere to our Zero-Retention Data Policy: no data remains after processing – it is permanently deleted once no longer required for operational purposes. User Control: PRO/Agency users retain full ownership – they can manually delete specific entries or their entire history at any time via their account dashboard. No Third-Party Sharing: Historical data remains fully private – it is never shared externally, accessed by our team, or used for analytics without explicit user consent. Automatic Deletion: All activity histories older than 30 days are permanently erased unless manually deleted earlier by the user. All other data handling practices continue to follow our principle of retaining only what is operationally essential.
We do not sell, trade, or otherwise transfer your data to third parties. We may share aggregated, non-personally identifiable information publicly for industry analysis, demographic profiling, and other similar purposes.
Although Syllab AI operates internationally, all data processing activities abide by UK law. If any data transfer occurs outside of the UK, we ensure that such transfer complies with UK GDPR regulations.
Under UK law, you have several rights concerning your data. These include the right to access, rectify, or erase your personal data. If you wish to exercise any of these rights, please contact us.
We may occasionally update this Privacy Policy. When we do, we will revise the "last updated" date at the top of the policy. We encourage users to frequently check this page for any changes.
Our cancellation policy allows you to cancel your subscription at any time. Once you cancel, you will no longer be charged. However, you can still generate content and access your account until the end of your billing cycle.
If you have any questions regarding this Privacy Policy or our data practices, please contact us at:
Syllab AI Ltd. A limited company registered in England and Wales Registered Address: 128 City Road, London EC1V 2NX